Wilton Medical Arts, a cornerstone of healthcare in Saratoga Springs, New York, is a comprehensive medical facility within the Saratoga Hospital network, offering a wide range of services designed to meet the diverse healthcare needs of the community. Located conveniently at 3040 NY-50, this facility is known for its state-of-the-art diagnostic capabilities, urgent care, and specialized services, particularly in women’s imaging. Whether you’re seeking immediate care for a minor injury, advanced imaging, or routine lab tests, Wilton Medical Arts provides accessible, high-quality healthcare with a patient-centered approach. This article explores the services offered, the facility’s location and accessibility, patient experiences, and answers to common questions to help you make informed healthcare decisions.
Backed by insights from reputable sources and patient feedback, this guide aims to provide a thorough understanding of what Wilton Medical Arts offers, its role in the community, and how it can serve your healthcare needs. From urgent care to specialized imaging, the facility’s integration with Saratoga Hospital ensures seamless care coordination, making it a trusted choice for residents of Saratoga Springs and surrounding areas.
Overview of Wilton Medical Arts
Wilton Medical Arts, part of the Saratoga Hospital Medical Group and affiliated with the Albany Med Health System, is a multi-specialty outpatient facility located in Saratoga Springs, NY. Established to enhance healthcare accessibility in the region, it combines urgent care, advanced imaging, laboratory services, and specialty practices under one roof. The facility is strategically positioned just off Exit 15 of the Adirondack Northway, making it easily accessible for residents of Wilton, Saratoga, Moreau, Gansevoort, Ballston Spa, Malta, and beyond. Its modern equipment, experienced staff, and commitment to patient-centered care have earned it a reputation as a reliable healthcare hub in the Saratoga region.
The facility’s mission aligns with Saratoga Hospital’s goal of delivering high-quality, compassionate care. It serves patients of all ages, from newborns to seniors, and emphasizes convenience with walk-in services, same-day appointments, and extended hours. With accreditations from the American College of Radiology and the College of American Pathologists, Wilton Medical Arts upholds rigorous standards for quality and safety, ensuring patients receive top-tier care.
Services Offered at Wilton Medical Arts
Wilton Medical Arts provides a broad spectrum of healthcare services, catering to both urgent and routine medical needs. Below is a detailed breakdown of its offerings:
1. Urgent Care Services
The urgent care center at Wilton Medical Arts is a go-to for non-life-threatening conditions, offering walk-in care without the need for appointments. Services include treatment for:
- Coughs, colds, and flu
- Earaches and sore throats
- Minor burns, cuts, and sprains
- Urinary tract infections
- Rash and skin problems
- Allergic reactions and asthma
- Minor fractures and joint pain
Why It’s Valuable: The urgent care operates Monday through Friday from 7 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 9 AM to 5 PM, with adjusted hours on holidays like New Year’s Eve. It’s ideal for addressing sudden illnesses or injuries when a primary care visit isn’t immediately available. The facility’s integration with Saratoga Hospital ensures referrals to specialists if needed.
2. Advanced Medical Imaging
Wilton Medical Arts is renowned for its cutting-edge imaging services, available on-site for both walk-in and scheduled appointments. These include:
- Diagnostic X-ray: For detecting fractures, infections, or lung issues.
- CT Scans: Detailed imaging for internal injuries or conditions.
- MRI: High-resolution scans for soft tissue evaluation.
- Ultrasound: Used for pregnancy, organ assessment, or musculoskeletal issues.
- Women’s Imaging: The Women’s Imaging Center specializes in 3D mammography (tomosynthesis), breast ultrasound, stereotactic breast biopsy, and bone density scans. It features an all-female technologist team and private changing rooms for patient comfort.
Why It’s Valuable: The imaging department’s accreditation by the American College of Radiology ensures high-quality diagnostics. Patients benefit from minimal wait times and quick result turnaround, with seamless coordination with Saratoga Hospital for follow-up care.
3. Laboratory Services
The facility offers comprehensive lab services, including blood tests, urinalysis, and other diagnostics. Patients can walk in or schedule appointments, with results sent directly to their providers.
- Key Features: Licensed by the New York State Department of Health and accredited by the College of American Pathologists, ensuring accuracy and reliability.
- Contact: For lab results, call 518-580-2295 (Monday–Friday, 8 AM–5 PM).
4. Specialty Practices
Wilton Medical Arts houses over 27 specialty practices, including:
- Emergency Medicine
- Family Medicine
- Occupational Medicine
- General allopathic medicine (e.g., provided by Dana M. Jacobs, MD)
- Research and academic services (e.g., led by Lisa Catherine Dungate, PhD)
Why It’s Valuable: The presence of specialists ensures comprehensive care, from routine checkups to complex conditions, all coordinated within the Saratoga Hospital network.
5. Pediatric Urgent Care
The urgent care center offers tailored care for children, with access to the Bernard & Millie Duker Children’s Hospital for consultations or referrals to over 40 pediatric specialties.
Why It’s Valuable: Pediatric-trained staff provide compassionate care, making it a trusted option for families.
6. Additional Services
- Occupational Medicine: Workplace injury treatment and evaluations.
- Patient Portal: Secure access to medical records, appointment scheduling, and prescription refills.
- Community Programs: Monthly health education courses, such as infant care or cancer support groups, enhance community well-being.
These services make Wilton Medical Arts a one-stop healthcare destination, reducing the need for multiple visits to different facilities.
Location and Accessibility
Wilton Medical Arts is located at
3040 NY-50, Saratoga Springs, NY 12866, just half a mile north of Exit 15 off the Adirondack Northway, across from Home Depot. Its strategic location ensures easy access for residents of Saratoga Springs and nearby areas like Wilton, Malta, and Ballston Spa. Key accessibility features include:
- Ample Parking: Though parking can be challenging during peak hours, the facility offers sufficient spaces.
- Public Transport: Limited public transit options exist, so driving is recommended.
- Extended Hours: Urgent care and lab services are available evenings and weekends, accommodating busy schedules.
- Contact: Main phone: 518-580-2273; imaging: 518-580-2258; lab: 518-580-2295.
The facility’s integration with Saratoga Hospital’s network allows for seamless medical record sharing and referrals to the main hospital at 211 Church Street if specialized care is needed.
Patient Reviews and Experiences
Patient feedback provides valuable insights into the quality of care at Wilton Medical Arts. Based on available reviews, the facility has a mixed but generally positive reputation:
- Positive Feedback:
- Patients praise the friendly and professional staff, with specific mentions of nurses like Marissa and skilled X-ray technicians.
- The urgent care is noted for short wait times, often getting patients in and out quickly, especially for imaging or lab services.
- The Women’s Imaging Center is highly regarded for its all-female staff, private setting, and efficient scheduling. Patients appreciate the sensitivity shown during mammograms or biopsies.
- Reviews highlight the facility’s cleanliness, modern equipment, and compassionate care, particularly for pediatric and urgent care visits.
- One patient described a positive experience with a physician’s assistant who quickly diagnosed a spider bite, providing antibiotics and clear instructions.
- Negative Feedback:
- Some patients report inconsistent experiences with certain providers, such as Dr. Barry Mitchell, citing feelings of being dismissed or receiving inadequate care.
- Parking during peak hours can be a challenge, as noted by some women’s imaging patients.
- The urgent care can get busy, leading to longer wait times during peak periods.
- Overall Rating: On platforms like Birdeye, Wilton Medical Arts has a 3-star rating based on 120 reviews, with high marks for office cleanliness and modern equipment. Vitals.com also rates it 3 out of 5, with positive remarks on staff friendliness and facility quality.
These reviews suggest that while Wilton Medical Arts excels in convenience and quality for many, experiences vary depending on the provider and timing of the visit. Patients are encouraged to share their experiences to help others make informed decisions.
Answering High-Volume Questions About Wilton Medical Arts
Below are answers to common questions based on search trends, addressing semantic variations like “Wilton Medical Arts services,” “urgent care near Saratoga Springs,” or “patient reviews for Wilton Medical Arts.”
1. What services does Wilton Medical Arts offer?
Wilton Medical Arts provides urgent care for non-life-threatening conditions, advanced imaging (X-ray, CT, MRI, ultrasound, 3D mammography), laboratory services, occupational medicine, and specialty practices like emergency and family medicine. It also offers pediatric urgent care and community health programs.
2. Where is Wilton Medical Arts located?
The facility is at 3040 NY-50, Saratoga Springs, NY 12866, just off Exit 15 of the Adirondack Northway, across from Home Depot. It’s easily accessible with ample parking, though it can be busy during peak hours.
3. What are the hours of operation for Wilton Medical Arts urgent care?
Urgent care hours are Monday–Friday, 7 AM–9 PM; Saturday, 9 AM–9 PM; and Sunday, 9 AM–5 PM. Holiday hours may vary (e.g., 7 AM–5 PM on New Year’s Eve if on a weekday).
4. Does Wilton Medical Arts offer telehealth services?
Information on telehealth is unclear from available sources. Contact the facility at 518-580-2273 to confirm virtual visit options.
5. How are patient reviews for Wilton Medical Arts?
Reviews are mixed but generally positive, with a 3-star average on Birdeye (120 reviews) and Vitals.com. Patients praise the friendly staff, quick service, and modern equipment but note occasional long waits and inconsistent provider experiences.
6. Can I get imaging or lab tests without an appointment?
Yes, Wilton Medical Arts offers walk-in X-ray, ultrasound, CT, MRI, and lab services. For imaging, bring a photo ID, insurance card, and provider script. Lab appointments can be scheduled by calling 518-580-2224.
7. Is Wilton Medical Arts good for women’s health services?
The Women’s Imaging Center excels in 3D mammography, breast ultrasound, and bone density scans, with an all-female technologist team and American College of Radiology accreditation. Patients report efficient scheduling and a comfortable environment.
8. How do I access my medical records or test results?
Use the secure patient portal for medical records and prescription refills. For imaging or lab results, call 518-580-2258 (imaging) or 518-580-2295 (lab), Monday–Friday, 8 AM–5 PM.
9. Does Wilton Medical Arts accept my insurance?
The facility accepts most major insurance plans. Contact 518-580-2273 or check with your provider to confirm coverage.
10. Is Wilton Medical Arts suitable for pediatric care?
Yes, the urgent care offers pediatric services with access to specialists at the Bernard & Millie Duker Children’s Hospital. Staff are trained to provide child-friendly care.
11. What should I bring to my appointment?
Bring a photo ID, insurance card, prescription/medication list, and payment method (credit card, check, or cash) for any co-pays or fees. For imaging, include your provider’s script.
12. How long are wait times at Wilton Medical Arts urgent care?
Wait times are generally short, especially for imaging and lab services, but urgent care can get busy during peak hours, leading to longer waits. Same-day appointments help reduce delays.
Benefits of Choosing Wilton Medical Arts
- Convenience: One location for urgent care, imaging, labs, and specialty services.
- Accessibility: Extended hours, walk-in options, and proximity to major routes.
- Quality: Accredited by the American College of Radiology and College of American Pathologists, with modern equipment and experienced staff.
- Integration: Seamless coordination with Saratoga Hospital and Albany Med Health System for referrals and records.
- Patient-Centered Care: Friendly staff, private facilities (especially for women’s imaging), and community health programs.
Limitations to Consider
- Peak Hour Congestion: Busy times may lead to longer waits or parking challenges.
- Provider Variability: Some patients report inconsistent experiences with certain doctors.
- Specialized Care: Complex cases may require referral to the main Saratoga Hospital campus.
Tips for Visiting Wilton Medical Arts
- Schedule Ahead: Book imaging or lab appointments to minimize waits (call 518-580-2224 for labs, 518-580-2258 for imaging).
- Arrive Prepared: Bring ID, insurance, and scripts to streamline your visit.
- Check Peak Hours: Avoid midday or evening rushes for urgent care to reduce wait times.
- Use the Patient Portal: Access records, request refills, or schedule appointments online for convenience.
- Share Feedback: Positive or negative experiences can be shared on platforms like Birdeye or Vitals to help improve services.
Comparison with Nearby Facilities
| Facility |
Services |
Location |
Hours |
Patient Rating |
| Wilton Medical Arts |
Urgent care, imaging, labs, women’s imaging, specialty care |
3040 NY-50, Saratoga Springs |
Mon–Fri 7 AM–9 PM, Sat 9 AM–9 PM, Sun 9 AM–5 PM |
3/5 (120 reviews) |
| Saratoga Hospital |
Full hospital services, ER, specialty care |
211 Church St, Saratoga Springs |
24/7 (ER) |
4/5 (varies by dept) |
| Glens Falls Hospital |
Cardiac care, rehab, primary care |
Wilton Medical Center, Exit 16 |
Varies by service |
3.5/5 |
Wilton Medical Arts stands out for its outpatient focus and imaging expertise, while Saratoga Hospital offers broader inpatient and emergency care. Glens Falls Hospital’s Wilton location is smaller but complements with specialized services like audiology.
Prevention and Health Maintenance Tips
To maximize the benefits of Wilton Medical Arts’ services:
- Routine Checkups: Schedule annual exams through primary care to catch issues early.
- Screenings: Utilize women’s imaging for mammograms or bone density scans, especially for those over 40.
- Vaccinations: Stay up-to-date on flu shots and other vaccines offered at the facility.
- Healthy Lifestyle: Maintain a balanced diet, exercise, and avoid smoking to reduce the need for urgent care.
- Community Programs: Attend monthly health education sessions for preventive knowledge.
Conclusion
Wilton Medical Arts is a vital healthcare resource in Saratoga Springs, offering urgent care, advanced imaging, laboratory services, and specialty practices in a convenient, patient-focused setting. Its location at 3040 NY-50, modern facilities, and affiliation with Saratoga Hospital ensure high-quality care for a wide range of medical needs. While patient reviews highlight friendly staff and efficient services, some note challenges with peak-hour waits or provider variability. By understanding its offerings, preparing for visits, and utilizing preventive care, patients can make the most of this trusted facility. For urgent or routine healthcare needs, Wilton Medical Arts remains a reliable choice, backed by professional expertise and community commitment.
